7. Procedures
Effective Date: 07/2008
Point of Contact: Quality Engineer for Regulatory Programs
Technical Procedures
Laboratory activities shall be directed and controlled by internally approved procedures using techniques appropriate for the identified purpose. Many recognized, well-established methods and procedures already exist that may be incorporated into technical procedures to meet the client needs (e.g., consensus methods). However, since complex matrices usually require variation from published procedures, a flexible approach must be available to allow development, modification, and enhancement of a procedure on a real-time basis. This section describes the basic requirements for the development, qualification, change control, and routine review of procedures.
Procedure Development
Step 1 If a procedure exists that meets the project needs, no procedure development is required.
If a procedure does not exist that meets the project needs, develop a test plan that documents the approach.
Note: The Definitions/Acronyms exhibit defines these terms.
Step 2 Ensure that the requirements in the Procedures, Permits, and Other Work Instructions subject area are met for procedures and test plans.
Step 3 Include the following in all procedures and test plans:
- Unique Identifier
- Pagination - Each page of the document must show the unique identifier, revision number, and pagination (page X of Y) as a minimum.
- Title - The title of the document must be:
- concise, clear, and descriptive of the system, equipment, process, or activity
- applicable to the procedure and activity
- unique to assist the user in identifying the correct procedure.
- Quality Control and Method Performance - Technical procedures must include or reference the acceptance and performance criteria for precision, accuracy, calibration, and detection limit (as appropriate) established during the qualification experiments (e.g., references to the performance criteria in this plan, or specify client required criteria if different). Test plans must include the expected acceptance and performance criteria for precision, accuracy, calibration, and detection limit (as appropriate). Qualification data shall be traceable to the procedure it supports.
- Use Category - All analytical procedures and test plans must be designated as Mandatory Use or Reference Use.
- Reference Documents - State the references used to develop the procedure or test plan. Include the following:
- title
- authors
- year published
- publisher
- document code
- Revision
- Approvals — The author and immediate or project manager signatures, as a minimum.
Include the following as appropriate to the scope and complexity of the procedure or test plan:
- Scope (e.g., parameters measured, range, matrix, expected precision, and accuracy)
- Unique terminology used
- Summary of method Interferences/limitations
- Approaches to address background corrections
- Apparatus and instrumentation
- Reagents and materials
- Hazards and precautions
- Sample preparation
- Apparatus and instrumentation set up
- Data acquisition system operation
- Procedures, when automatic quantitation algorithms are overridden
- Calibration and standardization
- Procedural steps
- QC parameters and criteria
- Specify statistical methods used
- Calculations
- Assignment of uncertainty
- Forms used in context of the procedure.
Step 4 If a published, well-established method (e.g., ASTM, EPA) already exists and is to be used, complete one of the following actions:
- Rewrite the procedure in PNNL format and language, making the procedure specific to the laboratory's operations. Qualify the procedure prior to use.
- Provide a cover page, in PNNL format, that includes the required elements in steps 2 and 3 above. In the Work Instruction section, include a reference to the attached published method. Any exceptions to the attached method are stated in the Work Instruction section. Qualify prior to use.
- Provide a cover page, in PNNL format, that includes the required elements from steps 2 and 3 above. In the Work Instructions section, include a reference to the attached published method. Any exceptions to the attached method are stated in the Work Instructions section. Qualification is performed during use (i.e., test plan).
Step 5 The client shall agree on the procedures/test plans used according to one of the following:
Procedure Qualification
Technical procedures used for the first time in the laboratory must be qualified before reporting results to any client. Test plans are qualified during execution of the work. Qualification includes the selection of appropriate QC checks to permit the evaluation of data quality and includes the following steps.
Step 1 Determine the need for qualification:
- single project use (e.g., test plan)
- long-term use (e.g., procedure or eventual procedure)
Determine what test materials will be used to conduct the qualification:
- reference materials (e.g., NIST)
- simulants (e.g., internally prepared)
- sample spikes/duplicates (e.g., reference materials added to the sample matrix)
- combination of the above.
Determine how the qualification will be performed based on the data quality required by the project:
- use proposed method with identified test materials
- compare established method to proposed method
- use interlaboratory comparisons.
Step 2 Use a suitable number of replicate determinations to provide a measure of statistical control. Generally accepted standards dictate using a minimum of four replicates for each test case. Whenever possible, seven replicates should be used. This data is used to establish statistical control on an advisory basis until sufficient data are acquired, typically considered to be 30 data sets.
Step 3 Evaluate the procedure/test plan for its overall effectiveness in the areas of sensitivity, (method detection level) selectivity, linear range limitations, matrix or analytical precision and accuracy and counting statistics (minimum detectable activity and counter performance for radiochemistry), as applicable to the technique and/or analyte and depending on whether the technique is preparative, analytical, or encompasses both. This requires that testing include blank evaluation, precision and accuracy determination, efficiency, uncertainty, and determination of interferences as appropriate to the technique (i.e., preparative versus determinative).
Step 4 Make all qualification data traceable to the technical procedures(s) or test plan(s) it supports and retain it on file to enable retrospective examination should the need arise.
Procedure Change Control
It is recognized that no technical procedure can be expected to be applicable, as written, to every type of sample the laboratory may receive. The primary concern when deviating from or changing a procedure must be whether or not the change has a negative impact on the client's data quality requirements. The following describes the types of changes, which may occur during the execution of work and the specific action required. Note: The suggested guidelines within the Technical and Operating Procedures subject area will not be used.
Immediate Actions: If personnel hazard or equipment damage is imminent, take immediate action to make the situation safe, as described below:
- The procedure user has the authority to immediately deviate from or curtail the use of the procedure and to secure processes, equipment, or systems as necessary to mitigate the situation. The user shall notify other impacted workers.
- The line manager must be informed of the situation as soon as reasonably possible.
- The responsible (e.g., project or laboratory) manager should be informed of the situation as soon as reasonably possible.
- The responsible manager should evaluate the situation to determine any impacts on the project, similar procedures, processes, equipment, or systems.
- The responsible manager directs the revision of the procedure as described in the Procedure Development process above if the problem was procedure based. Note: See alsoStopping and Restarting Work (Safety Rights and Responsibility) subject area.
Substitutions: Staff members make an adjustment in a procedure that a reasonable, technically competent person would be expected to consider equivalent. The substitution must have no significant effect on the final analytical results (e.g., substituting a different column with equivalent performance characteristics, using glassware other than that specified when it has no effect on analytical processes) and must not change the existing environmental, safety and health conditions.
Because substitution does not impact the method performed or the final analytical data, no documentation of change is required other than that necessary to allow reproduction of results.
Deviations: Deviation is divergence from the original procedure that does not adversely impact the analyst's ability to meet the precision, accuracy, detection limit, selectivity, and QC criteria of the procedure (e.g., use of packed versus capillary columns). Therefore, the decision to deviate shall be based on published literature (e.g., alternate methods) and/or known sample chemistry.
Deviation requires documenting the changes made to a procedure. Documentation of deviations made shall be included in the final report narrative. Justification of the deviation should be evident in the acceptable performance associated with the final results and should also be discussed. Acceptable performance shall be demonstrated by the analyst's ability to meet or exceed the original method's precision, accuracy, detection limit, selectivity, and QC criteria. When a deviation is used routinely, it shall be incorporated into the procedure.
- Pre-Planned Deviations
Pre-planned deviations are those changes that are known before a procedure is applied. In this case the deviation(s) shall be documented, approval of the project manager shall be obtained, and the project manager shall notify the client for acceptance prior to sample analysis. The deviation shall be documented in the project record, and summarized in the final report to the client. A test plan may be used to document the deviation to the procedure. The notification and acceptance may be by an electronic mail message, DSI, memo or other written documentation. - Real-Time Deviations
Real-time deviations are those changes that become necessary during the application of a procedure. As long as the deviation does not negatively impact the client's data quality requirements, an explanation in the final report is sufficient documentation. Also, the client shall be notified as soon as possible after the deviation occurs. The project is responsible for ensuring client notification.
Modifications: Modification changes the character of a procedure, and thereby, potentially limits a procedure's ability to meet the originally stated precision, accuracy, detection limit, selectivity, and QC criteria (e.g., microwave versus beaker digestion). Because the impact of such a modification cannot be ascertained before implementation, it must be demonstrated by application. Modifications shall not be performed real-time.
Modification requires the procedure to be qualified, documented, approved, and agreed upon with the client before work. Justification of the modification should be evident in the QC data associated with the final results and should also be discussed. A modification with long-term applicability should be developed into a new procedure that is issued with a new title and code.
Note: Method modification is not permitted when a regulatory method must be used for client work due to regulation. The only exception to this rule is when DOE-RL has first been notified and has approved use of the modified method or for 1831 work agreement is reached with the client working in conjunction with the regulator. Method qualification is required prior to approval.
Interim Change Notices: Project staff use the Interim Change Notice (ICN) form for the purpose of making an editorial correction or simple change to a document. The ICN provides for identifying, approving, and issuing the change within a short period of time. The ICN receives the same level of review and approval as the original document if the change is technical in nature. Since multiple ICNs can make a document difficult to implement, it is policy that a document be revised when a change is extensive or there are already three ICNs applied to the document. Note: ICNs shall not be used for modifications.
Administrative Procedures
Laboratory-specific administrative activities shall be directed and controlled by internally approved procedures. Ensure that the requirements in the Procedures, Permits, and Other Work Instructions subject area are met.
Each administrative procedure, at a minimum, shall include:
- Unique Identifier
- Pagination - Each page of the document must show the unique identifier, revision number, and pagination (page X of Y) as a minimum.
- Title - The title of the document must be:
- concise, clear, and descriptive of the system, equipment, process, or activity
- applicable to the procedure and activity
- unique to assist the user in identifying the correct procedure.
- Use Category - All administrative procedures must be designated as Mandatory Use or Reference Use.
- Revision
- Approvals — The author and immediate or project manager signatures, as a minimum.
- Applicability
Routine Review of Procedures
The responsible manager ensures that:
- Procedures to support the project or laboratory have been reviewed at least every 24 months to ensure that they are still accurate. See the Suggested Guidelines below for examples of review activities that could take place.
- Documentation of this review has been provided in a memo or electronic mail message summarizing the conclusions of the review.
- Reviewed documentation is in the project records.
Suggested Guidelines
The following are examples of procedure review activities that could take place:
- Review the procedure and the source requirements to determine if they are still accurate
- Determine if any new hazards have been introduced.
- Evaluate procedure deviations at this time to determine if procedure revision is warranted.
- Determine if any facility modifications have been made that could affect the performance of the work or equipment.
- Review internal or external (e.g., regulatory or client) requirements to determine if any have changed.
- Review the number and type of interim changes that have been made to the procedure (see the Document Control section).
References
Procedures, Permits, and Other Work Instructions subject area
Stopping and Restarting Work (Safety Rights and Responsibility) subject area